Sandy Hausman
Sandy Hausman joined our news team in 2008 after honing her radio skills in Chicago. Since then, she's won several national awards for her reporting from the Society of Professional Journalists, the Society of Environmental Journalists, the Radio, Television and Digital News Association and the Public Radio News Directors' Association.
Sandy has reported extensively on issues of concern to Virginians, traveling as far afield as Panama, Ecuador, Indonesia and Hong Kong for stories on how expansion of the Panama Canal will effect the Port of Virginia, what Virginians are doing to protect the Galapagos Islands, why a Virginia-based company is destroying the rainforest and how Virginia wines are selling in Asia.
She is a graduate of Cornell University and holds a Masters degree in journalism from the University of Michigan.
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It's an old saying in retail: "The customer is always right." But many companies that sell online or through catalogs have moved away from that motto — making customers pay to return merchandise. Sellers think it's a fair policy. Consumers don't see it that way, and a new study suggests that firms would be far better off in the long run footing the bill for returns.
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Finding the right gift for Mother's Day is often a challenge, so some students at Washington and Lee University are offering their classmates customized poems — at a price. Virginia Public Radio's Sandy Hausman reports.